Frequently Asked Questions
For information on how to embed your Google Sheet, please refer to the Embed Files section of Google’s Doc Editors forum. As a reminder, please remember to set your Google Sheet to ‘Public’ to connect to the app. To validate your sheet, please test it in our database validator.
Please allow up to 24 – 48 hours for our team to connect you to the app.
Of course! Please visit the TIAA Forum at www.tiaa-forum.org to request help from local A.A.s in the technology community.
There are a few reasons why meetings do not populate in the app.
- Incomplete addresses via Google Maps
- Incorrect location name or address
- Incorrect postal codes
- Database formatting
For further information, please contact firstname.lastname@example.org.
Yes. For assistance please visit the plugin support wiki here
The app updates every 12 hours (twice per day). What that means is, the app goes through a daily cycle two times per day. During that cycle, if any updates on your site are made to meetings (i.e. group names or meeting notes) then the app will update with the new information.